Consumers Council of Missouri

Where to file complaints

There are many agencies that accept consumer complaints. The nature of your complaint may require you to only file with one agency or perhaps more than one. Below are a list of links that might help you decide which agencies might be able to help.

Missouri Department of Insurance – File A Complaint

Missouri Division of Credit Unions – Online File A Complaint Form

Missouri Division of Finance (Regulates Banks) – File A Complaint Form (pdf)

Missouri Office of the Public Counsel

Missouri Public Service Commission – Consumers Rights and Responsibilities

Missouri Public Service Commission – File A Complaint

Office of Missouri Attorney General Jay Nixon – Consumer Complaints

Office of Missouri Secretary of State Robin Carnahan – Investors File A Complaint

The Better Business Bureau – Serving Kansas City and much of Western Missouri

The Better Business Bureau – Serving Eastern Missouri – File A Complaint

The Better Business Bureau – Serving Springfield and Southwest Missouri

Federal Communications Comission – File A Complaint

Federal Depository Insurance Corporation – File a Written Complaint

Federal Trade Commission – File A Complaint

National Credit Union Adminstration – Complaint Center

U. S. Securities and Exchange Commission – Complaint Center