Board Members and Staff

Board Members

President Jackie Hutchinson, vice president of operations for People’s Community Action Corp., has been active in public policy issues and a voice for low-income consumers on a local, state and national level for more than 30 years.  She is co-chair of the St. Louis Regional Unbanked Task Force and a member of The St. Louis Equal Housing & Community Reinvestment Alliance.

Vice President Ed Weisbart, M.D., volunteers as a physician recruiter for the National Association of Free and Charitable Clinics and chairs the St. Louis chapter of Physicians for a National Health Program.  He serves on the Professional Services Advisory Board for the Regional Health Commission and the Board of Directors of the St. Louis Academy of Family Physicians.

Secretary-Treasurer Tracy McCreery, a former businesswoman and lifelong community activist, spent more than a decade working in Missouri state government, often assisting constituents with consumer-related issues.  She is the Manager of Public Policy for PROMO, Missouri's statewide LGBT rights advocacy organization.

Joyce Armstrong retired after 26 years as Executive Director of the American Civil Liberties Union of Eastern Missouri.  She is a founding member of the Consumers Council of Missouri and its predecessor, the Utilities Consumer Council of Missouri, serves as board member of the Great Rivers Environmental Law Center, and was a founding member and secretary/treasurer of the St. Louis Beacon, an on-line newspaper.

Wayne Goode retired from the Missouri General Assembly after 42 years, serving the last 20 years in the Senate.  He serves on numerous boards, among them the University of Missouri Board of Curators, which he chairs; the Advisory Board of the Washington University Interdisciplinary Law Clinic; and the L-A-D Foundation, owner of Pioneer Forest, the largest private landowner in Missouri.  

Ray Hartmann is co-owner and CEO of St. Louis Magazine, in which he writes a monthly column, and for 26 years has been a panelist on Donnybrook, a local weekly current affairs show on PBS television, Channel 9.  He formerly owned The Riverfront Times.

Renee Marver retired as vice president of Head Start and Program Development at Grace Hill Settlement House after 40 years of nonprofit agency management and advocacy for public policy affecting disadvantaged populations.  She serves on the Missouri Commission on Child Abuse and Neglect and chairs the Community Against Poverty Coalition, coordinated by the Jewish Community Relations Council.

Glenna Osborn is the President/CEO of Missouri Central Credit Union in Lee’s Summit, with assets of $43 million and more than 8,600 members.  She sits on the Board of Directors of the Missouri Corporate Credit Union and the Missouri Credit Union Association.

Mary Still is a former state representative and lives in Columbia, Missouri.  She is an advocate for payday loan reform in Missouri.  She has served as director of policy for the Office of the Attorney General and was the communications director for the Governor's Office.  She has also served as director of the News Bureau at the University of Missouri.

Rob Swearingen is an attorney at Legal Services of Eastern Missouri in the Consumer Unit, where he focuses on fraud, unfair and deceptive business practices, and debt collection law.  He has worked as an assistant attorney general, public defender and consumer lawyer for the United Auto Workers Legal Services.

Holly Kay Vavrek is the chief audit executive for Noranda Aluminum, an aluminum manufacturer based in Franklin, Tennessee.  Before joining Noranda, she worked in a variety of audit roles in several different industries including regulated public utilities and defense contracting.  She is a certified public accountant and a certified fraud examiner.


Executive Director Joan Bray retired from the Missouri General Assembly after serving eight years in the Senate and before that, 10 years in the House.  She is a founding member of the Consumers Council and served on the Board of Directors, including as chair, until becoming interim director in March 2013.

Utility Consumer Counsel John B. Coffman is a nationally recognized attorney that represents Consumers Council on utility regulation and public policy.  He is the former director of the Missouri Office of the Public Counsel and teaches energy utility law as an adjunct professor at Washington University in St. Louis.