The Missouri Public Service Commission will hold local public hearings starting on October 28, 2024, to receive customer comment in the + 34% rate increase case filed by Missouri-American Water Company (MAWC). There will be in-person and virtual local public hearings conducted by the Public Service Commission.






Our Mission
Consumers Council of Missouri builds on its foundation, laid in 1971, to educate consumers statewide and advocate for their collective interests through leadership and partnerships on issues such as utility rates, health care access, personal finance, and others as they arise.
Become an Advocate for Economic Justice in Missouri!
Join the Consumers Council and help our collective voice be heard.
2024 Fall Fundraiser An Event to Deepen Our Relationships and Raise Funds
Climate Change & Rising Temperatures
Strategies to Protect Vulnerable Utility Customers
Our Main Issues
Consumers Council of Missouri continues to build on five decades of educating and advocating for the people across the state of Missouri. In addition to these areas of focus, we address other issues that arise relating to communities that have long been the target of structural oppression.
Speaking Truth
To Power
Meet Alberta Slavin, founder of the consumer movement in Missouri in the 1970s. Alberta was appointed by Gov. Teasdale as the first consumer advocate to head the Missouri Public Service Commission, and later became the “On Your Side” consumer reporter for CBS, Channel 4.
I believe ordinary citizens, banding together, can make a difference.
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💙 Standing Up for Consumers, Always! 💙
At Consumers Council of Missouri, our mission is simple: fight for what's fair and protect the interests of everyday people. Whether it’s advocating for reasonable utility rates, better healthcare access, or financial justice — we are here for consumers.
That’s why hearing comments like this means the world to us:
"We all owe a thanks to the Consumers Council for what they do to help us. They do it without recognition, without a thank you from people they help on a daily basis, without many knowing what they do. I will be sure to spread the word about this team of people working on behalf of the people’s interests!"
Most recently, we stood with consumers at the Ameren public hearings, ensuring that your voices were heard loud and clear. We are committed to holding utility companies accountable and fighting for fair and just rates that benefit everyone, not just big corporations.
Thank you for your support and recognition. It fuels our work and reminds us why we do what we do. Together, we can build a stronger, more equitable community. #ConsumersCouncilofMissouri
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🔌 Energy Burden in the Spotlight 🔌
Check out this insightful article from STLPR highlighting the challenges of energy costs and their impact on Missourians. We're proud to see quotes from Consumers Council of Missouri shedding light on the importance of fair and affordable energy rates.
💡 Let's continue pushing for solutions that reduce the energy burden for all communities.
📖 Read the full article here:
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Low-income St. Louisans pay more for utilities than wealthier counterparts
www.stlpr.org
Aging housing stock and inequities in the St. Louis region are leading to more expensive and burdensome utility bills for lower-income residents, according to a new report.0 CommentsComment on Facebook
Here at Consumers Council of Missouri, we stand firmly against Ameren's 15.77% rate increase and believe that Ameren should receive no more than is warranted. While we continue to fight for fair and affordable utility rates, here are some energy-saving tips to help you reduce costs in the meantime:
🔥 Set Your Thermostat: Keep it at 68°F during the day and lower it at night to save energy.
🌬 Change Filters: Replace your HVAC filter every three months to maintain efficiency.
🪟 Seal Your Home: Use weatherstripping and caulk to prevent heat from escaping.
☀️ Let the Sunshine In: Open curtains during the day for natural warmth.
🔄 Ceiling Fan Hack: Set fans to rotate clockwise on low to circulate warm air.
💡 Switch to LEDs: These bulbs use up to 80% less energy.
🔌 Unplug Devices: Stop "phantom" energy usage by unplugging unused electronics.
We're in this fight together, and every small step counts. Stay connected for updates as we push back against unfair rate hikes!
#ConsumersCouncilMO #EnergySavingsTips
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"With the rate increases, these residents are struggling to pay their bills," -Consumers Council of Missouri's Director of Advocacy Jackie Hutchinson. Renew Missouri Sierra Club ... See MoreSee Less
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When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted.0 CommentsComment on Facebook
📢 Recap: Ameren Public Hearings – January 22, 2025
Yesterday, Missourians came together in St. Charles and at Forest Park Community College to make their voices heard about Ameren’s proposed electric rate hike.
💡 Key Takeaways:
•Residents shared heartfelt testimonies on how rising utility costs impact their families.
•Many emphasized the need for fairness and transparency in energy pricing.
•The strong turnout showed the power of community in advocating for affordable utilities.
Thank you to everyone who attended and stood up for fair and affordable energy costs. Your voices make a difference!
Let’s keep the momentum going—stay connected for updates on the fight for fair utility rates.
If you didn't get a chance to give your testimony here's a list of upcoming public hearings: psc.mo.gov/General/Upcoming_Local_Public_Hearings
#UtilityRates #FairEnergyCosts #ConsumersCouncilOfMissouri
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