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Our Mission

Our Mission

Consumers Council of Missouri builds on its foundation, laid in 1971, to educate consumers statewide and advocate for their collective interests through leadership and partnerships on issues such as utility rates, health care access, personal finance, and others as they arise.

Speaking Truth
To Power

Meet Alberta Slavin, founder of the consumer movement in Missouri in the 1970s. Alberta was appointed by Gov. Teasdale as the first consumer advocate to head the Missouri Public Service Commission, and later became the “On Your Side” consumer reporter for CBS, Channel 4.

I believe ordinary citizens, banding together, can make a difference.

Our Main Issues

Consumers Council of Missouri continues to build on five decades of educating and advocating for the people across the state of Missouri. In addition to these areas of focus, we address other issues that arise relating to communities that have long been the target of structural oppression.

Utilities

Advocating for ratepayer-friendly utility policies and ensuring that consumers have a voice in monopoly marketplaces.

Personal Finance

Fighting predatory banking practices while working to provide financial literacy in a state with more payday lenders than McDonald’s.

Healthcare

Working to expand health care access to all Missourians and to ensure that healthcare plans are priced fairly.

Become an Advocate for Economic Justice in Missouri!

Join the Consumers Council and help our collective voice be heard.

Featured News

Jacqueline Hutchinson - Advocating for Equity

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MO Council on Aging Learning Lab: The Impact of Energy Inflation on Older Adults in Missouri, featuring Sandra Padgett, CCM Executive Director, and Jacqueline Hutchinson, CCM Director of Advocacy

Date: Wednesday, February 28, 2024
Time: 11:30am-12:00pm
Location: Virtual Only (link provided after registration is complete)

Register here:
secure.everyaction.com/WcVqo7mrX0-RoN3iIrMACg2?contactdata=&quick=true&emci=24225c93-a4ca-ee11-85...!
... See MoreSee Less

MO Council on Aging Learning Lab: The Impact of Energy Inflation on Older Adults in Missouri, featuring Sandra Padgett, CCM Executive Director, and Jacqueline Hutchinson, CCM Director of Advocacy

Date: Wednesday, February 28, 2024
Time: 11:30am-12:00pm
Location: Virtual Only (link provided after registration is complete) 

Register here:
https://secure.everyaction.com/WcVqo7mrX0-RoN3iIrMACg2?contactdata=&quick=true&emci=24225c93-a4ca-ee11-85f9-002248223794&emdi=ea000000-0000-0000-0000-000000000001&ceid=#!

Why is National Energy Assistance Day important? NEADA estimates that households will continue to face high energy prices with the average family spending about $868 this winter, almost 17 percent more than at the beginning of the pandemic. The Census Household Pulse Survey, a survey run since 2020 to track ongoing economic fallout from the COVID-19 pandemic, shows at least a quarter of households went without necessities like food and medicine at least once in the prior 12 months to pay their home energy bills in the last year.

State funding: While federal funding has not yet reached last year’s level, there is still assistance available to help low-income individuals and families pay their utility bills, as well as utility bills owed from prior months. Many families do not realize they are eligible for assistance, and elevating the availability of assistance through National Energy Assistance Day will help reach more of those in need. There is a currently critical lack of funds for energy assistance, but Congress still has time to approve supplemental funding for LIHEAP. LIHEAP advocates can call on their representatives to reinstate supplemental funding through an email campaign.

Sign-up is easy: There are more than 1,000 locations to sign up for assistance across the country. Eligibility varies by state. To find the requirements for your state on their website: go to www.neada.org/billhelp and click on “state LIHEAP office”.
... See MoreSee Less

Why is National Energy Assistance Day important? NEADA estimates that households will continue to face high energy prices with the average family spending about $868 this winter, almost 17 percent more than at the beginning of the pandemic. The Census Household Pulse Survey, a survey run since 2020 to track ongoing economic fallout from the COVID-19 pandemic, shows at least a quarter of households went without necessities like food and medicine at least once in the prior 12 months to pay their home energy bills in the last year.  

State funding: While federal funding has not yet reached last year’s level, there is still assistance available to help low-income individuals and families pay their utility bills, as well as utility bills owed from prior months.  Many families do not realize they are eligible for assistance, and elevating the availability of assistance through National Energy Assistance Day will help reach more of those in need. There is a currently critical lack of funds for energy assistance, but Congress still has time to approve supplemental funding for LIHEAP. LIHEAP advocates can call on their representatives to reinstate supplemental funding through an email campaign. 

Sign-up is easy: There are more than 1,000 locations to sign up for assistance across the country. Eligibility varies by state. To find the requirements for your state on their website: go to www.neada.org/billhelp and click on “state LIHEAP office”.
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