PSC Sets Local Public Hearing Schedule in Missouri-American Water Company Rate Cases

The Missouri Public Service Commission will hold virtual local public hearings in January to receive customer comment in water and sewer rate cases filed by the Missouri-American Water Company (MAWC). Because of the ongoing COVID-19 pandemic, these local public hearings will be conducted virtually by WebEx and telephone conference. They will be streamed live on the Commission’s website (

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Missouri panel rejects moratorium on utility shutoffs during pandemic

JEFFERSON CITY — The state Public Service Commission has rejected an effort to prevent utility companies from disconnecting residential services during the COVID-19 pandemic, the commission said in a statement Wednesday.

The Consumers Council of Missouri, which advocates on behalf of consumer interests, had requested an emergency order for a moratorium on disconnections through at least March 31.

But the commission determined it didn't have the authority to grant the council's request, according to the statement.

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As temperature drops and virus cases climb, groups file for new Missouri utility disconnection moratorium

JEFFERSON CITY — Since testing positive for COVID-19 last week, Mary Boyd has been quarantining at home, unable to take any shifts at the Nature’s Bakery plant where she works near her home in Hazelwood. And that’s left her with a several-hundred dollar electric bill and a looming utility disconnection.

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Policy in the Pandemic: Housing Security Policies Reduce U.S. COVID-19 Infe ... As the impact of COVID-19 grows in the United States, the lack of vaccines or effective treatment, coupled with anticipated subsequent outbreaks, has made it necessary to adopt unprecedented policy interventions across many aspects of daily life. Now many people are facing fi ...

Citing Public Health Concerns in COVID-19 Pandemic, Organizations Call for ...

(JEFFERSON CITY, MO)…Citing the need to “protect the health and safety of the general public during the ever-worsening COVID-19 pandemic in Missouri, Consumers Council of Missouri filed a motion with the Missouri Public Service Commission (PSC) on December 7 for an emergency order to create a winter utility disconnection moratorium. The motion was supported by a variety of community organizati ...

Missouri has some of the laxest laws in the country regarding predatory lending. As the power of the Consumer Financial Protection Bureau is continually threatened, our state refuses every year to adopt modest regulations. Cities have no choice but to take matters into their own hands to protect citizens from spiraling and crushing debt. Our executive director joins faith leaders in weighing in ...

2019 Moleg Consumer Report

#Moleg2019: Utility Consumers Unscathed The 2019 Missouri legislative session has come to an end and while many bills made it past the finish line, utility consumer bills were successfully blocked. Consumers Council of Missouri, all said and done, had a successful 2019 session with two major victories. We helped stop an attempt in the Missouri House to raise water rates by 15%! And in the ...