Category: Other Consumer Issues

Water Rates Skyrocketing?

Massive Water Rate Increase: 45% proposal in St. Louis County. Consumers Council has the following concerns: The request is based on an estimate of future expenses rather than audited costs, which means that consumers could be overcharged. Rates should be based on actual costs, not guesses. It would add a charge that would raise rates when usage declines, a “save more, pay more” model. This is would disincentivize conservation and essentially shift the risk burden from the in ...

Consumer Groups Concerned about Multiple Bills

Formula rate bills before the MO Senate would punish the state’s consumers with the formula "save more — pay more." https://www.columbiamissourian.com/news/state_news/missouri-senators-seek-to-allow-utility-corporations-to-increase-rates/article_dfc665c4-0153-11e8-b80a-9b8c8e3ebffe.html ...

Rate Raising Legislation on Fast Track.

Legislation promoted by Ameren and other utilities was rammed through committee last week. Bill offers artificial caps and would raise electric rates in 5 different ways. ...

Advocating for low income families

Advocating for low income families

Today, CCM Board Chair Jackie Hutchinson and Consumer Utility Counsel John Coffman are in Jefferson City testifying before the Public Service Commission on behalf of residential consumers in Missouri in the Spire / Laclede rate case. Jackie, as our expert witness, is advocating on behalf of a low-income program to protect some of Missouri's most vulnerable consumers. ...

Register for our Annual Event

Register for our Annual Event

Join us in celebrating a year of consumer advocacy! This year we will be honoring the work of James Owen in the Office of Public Counsel, standing up for consumers.   https://moconsumers.org/register-for-our-annual-event/ ...

Report Card: 2018 MO Health Insurance Increases

Report Card: 2018 MO Health Insurance Increases

Consumers Council of Missouri has completed a formal review of proposed 2018 health insurance rates in the state of Missouri. This marks the first year the Missouri Department of Insurance has the authority to review rates and CCM is calling for the Department to deem each of the rates hikes “unreasonable.” Three companies will be offering insurance on the exchange in Missouri in 2018: Cigna, Healthy Alliance (Anthem) and Celtic (Centene, new to the MO exchange). Proposed rate i ...

CFPB Action: Student Loans

CFPB Action: Student Loans

CONSUMER FINANCIAL PROTECTION BUREAU TAKES ACTION AGAINST NATIONAL COLLEGIATE STUDENT LOAN TRUSTS, TRANSWORLD SYSTEMS FOR ILLEGAL STUDENT LOAN DEBT COLLECTION LAWSUITS All 800,000 Loans Will Be Independently Audited, Companies Will Pay at Least $21.6 Million and Stop Suing for Invalid or Unverified Debts   Washington, D.C. – The Consumer Financial Protection Bureau today took action against the National Collegiate Student Loan Trusts and their debt collector, Transworld Sy ...

Laclede Gas / Spire Hearings

Laclede Gas / Spire Hearings

Laclede Gas Company / MGE (Spire) has filed for a double digit rate increase that would affect both sides of Missouri. This proposal would increase annual revenues by by $58.1 million. Included is a proposal to dramatically shift costs from large industrials to residential consumers. Consumers Council of Missouri has successfully filed for intervention and have submitted expert testimony in the case, arguing for a low-income benefit program proposal. To provide comment to the ...

Health Insurance Rate Increases: Transparency Please!

Health Insurance Rate Increases: Transparency Please!

Under Governor Greitens, the state has launched an initiative to increase transparency and within that framework, Consumers Council of Missouri submits a formal argument that the Department’s regulation 20 CSR § 10-2.400, on the redaction of trade secrets, should be updated to reflect what is required by law and that nothing that isn't a trade secret should be withheld from the public.   Insurance companies routinely designate a substantial amount of information in the ...

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