Category: Other Consumer Issues

Activists Denounce Payday Lending Bill Passed by Legislature, Sent to Governor

Advocates for Fair Lending Urge Governor to Veto Bill St. Louis Post-Disptach, May 1, 2014  JEFFERSON CITY • Regulations passed by the Missouri Legislature Thursday to restrict payday loans don’t go far enough for some community and faith-based groups. Supporters of the legislation said the bill provides protections for consumers while still allowing payday lenders to operate and provide emergency loans for individuals who need them. Bill sponsor Sen. Mike Cunningham, R-Ro ...

Sen. Boxer Urges GM CEO Mary Barra to Support Rental Car Safety Legislation

Office of Sen. Barbara Boxer, April 8, 2014 Washington, D.C. – U.S. Senator Barbara Boxer (D-CA) sent a letter Tuesday (April 8) urging General Motors CEO Mary Barra to support the Raechel and Jacqueline Houck Safe Rental Car Act, bipartisan legislation that would help protect consumers by keeping unsafe, recalled rental cars off the road. Last week, at a Senate Commerce Subcommittee hearing on GM’s recall of 2.6 million vehicles, Senator Boxer questioned Barra about GM’s tro ...

Starter Cut-off Devices Keep Car Payments Coming But Scare Consumers

St. Louis Post-Dispatch, September 22, 2013 Back in the old days, if you couldn’t make your car payment, you had to watch out for the repo man. Now, the repo man is a robot that rides around in a little device under your dashboard. Miss a payment, and the car becomes a hunk of useless metal immobilized by a starter blocking device triggered from cyberspace. The owner then has a choice — pay up and get use of the car again, or wait until the human repo man eventually rolls up. ...

Carmakers Throw Up Roadblock to Prevent Rental of Defective Vehicles

Sen. McCaskill's Subcomittee on Consumer Protection Holds Hearing St. Louis Post-Dispatch, May 21, 2013 WASHINGTON • After working for two years to get rental car companies on board, safety advocates encountered a new obstacle today to legislation banning rental of recalled vehicles: opposition from car manufacturers. With representatives of Clayton-based Enterprise Holdings looking on, the CEO of the Alliance of Automobile Manufacturers testified in a Senate hearing that ...

Senators File Bill Banning Rental of Recalled Cars

McCaskill Will Hold Hearing Washington, D.C., May 9, 2013 A bipartisan group of U.S. senators, including Claire McCaskill (D-MO), has introduced a bill banning rental car companies from renting recalled vehicles that have not been repaired to consumers. The bill, the Raechel and Jacqueline Houck Safe Rental Car Act of 2013, would close a dangerous loophole that allows rental car companies to rent or sell unrepaired recalled vehicles that are unlawful for car dealers to sel ...

Missouri AG Releases Top 10 Consumer Complaints for 2012

Missourinet, March 4, 2013  This week is National Consumer Protection Week. Attorney General Chris Koster has released the list of top 10 complaints reported to his Consumer Protection Hotline by Missourians in 2012. Unwanted telemarketing calls top the list. The Missouri Attorney General’s Office says it has obtained more than $1.4 million in judgments against telemarketers in 2012, up about $1 million in 2011. “Complaints about unwanted calls have increased dramatically ...

Car Dealers ‘Yo-Yo’ Practice Irks Customers

St. Louis Post-Dispatch, November 06, 2011 Barbara Webster thought she had bought a new Sorento at Suntrup Kia in the Mehlville area in February. She traded in her old one, signed a credit agreement and drove away. Now she has no car at all, although she says she made the payments. Suntrup not only took her new car back, but the dealer kept her down payment and didn't return her trade-in. "I'm very upset. They've taken my car," she said, "plus my money." This is an exam ...

CCM Joins CARS To Urge Enterprise To Drop Opposition To Rental Car Safety Bill

A loophole in federal law allows rental car companies to rent or sell vehicles that are under a safety recall, without fixing them first. Enterprise is the largest rental car company in the nation but admitted in a letter to the National Highway Traffic Safety Administrationm, that it continues to rent vehicles to the public, even after receiving notice they are under a safety recall. Pending legislation, S 1445, sponsored by Sen.Schumer, Sen Boxer and others, would gr ...

Website for Consumer Complaints

If you’re thinking about using a new company that you don’t know much about, you can now find out if the company has consumer complaints lodged against it.  Attorney General Jay Nixon has a new website which will give you a history or pattern of consumer complaints eagainst individual companies. For more information, you can also call 1-800-392-8222. ...

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