Category: Other Consumer Issues

Missouri AG Releases Top 10 Consumer Complaints for 2012

Missourinet, March 4, 2013  This week is National Consumer Protection Week. Attorney General Chris Koster has released the list of top 10 complaints reported to his Consumer Protection Hotline by Missourians in 2012. Unwanted telemarketing calls top the list. The Missouri Attorney General’s Office says it has obtained more than $1.4 million in judgments against telemarketers in 2012, up about $1 million in 2011. “Complaints about unwanted calls have increased dramatically ...

Car Dealers ‘Yo-Yo’ Practice Irks Customers

St. Louis Post-Dispatch, November 06, 2011 Barbara Webster thought she had bought a new Sorento at Suntrup Kia in the Mehlville area in February. She traded in her old one, signed a credit agreement and drove away. Now she has no car at all, although she says she made the payments. Suntrup not only took her new car back, but the dealer kept her down payment and didn't return her trade-in. "I'm very upset. They've taken my car," she said, "plus my money." This is an exam ...

CCM Joins CARS To Urge Enterprise To Drop Opposition To Rental Car Safety Bill

A loophole in federal law allows rental car companies to rent or sell vehicles that are under a safety recall, without fixing them first. Enterprise is the largest rental car company in the nation but admitted in a letter to the National Highway Traffic Safety Administrationm, that it continues to rent vehicles to the public, even after receiving notice they are under a safety recall. Pending legislation, S 1445, sponsored by Sen.Schumer, Sen Boxer and others, would gr ...

Website for Consumer Complaints

If you’re thinking about using a new company that you don’t know much about, you can now find out if the company has consumer complaints lodged against it.  Attorney General Jay Nixon has a new website which will give you a history or pattern of consumer complaints eagainst individual companies. For more information, you can also call 1-800-392-8222. ...

In Memory of Consumers Council Founder Alberta Slavin

ST. LOUIS POST-DISPATCH, Michael Sorkin Alberta Slavin, who founded the consumer movement in Missouri 40 years ago with a group of housewives angry over grocery prices, died Monday (Oct. 27, 2008) at St. Louis University Hospital after a lengthy illness. She was 78 and a longtime Clayton resident. Her Housewives Elect Lower Prices (HELP) group gained national prominence in 1967 targeting supermarkets over high prices in inner city neighborhoods. She then formed the Utility Consu ...

Car Dealers Want Out of Legislation Banning Renting Recalled Cars

USA Today, January 16, 2013 Car dealers and small rental-car companies want to be able to sell, lend or rent cars that have been recalled for a variety of defects -- before they're fixed. And they're working behind the scenes on Capitol Hill to make sure they can. Major rental-car companies agreed last year not to do that. But lawmakers, concerned about vehicle safety, want everyone on board. Legislation to block all rental-car companies from loaning out recalled vehicles bef ...

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