Current Openings
Outreach Advocate - Medical Debt Project
Job Title: Outreach Advocate - Medical Debt Project
Reports To: Project Director; works closely with CCM Director of Advocacy and their team
Position Type: Part-Time (20 hours a week), with ability to attend weekend and evening community meetings. This position is based in St. Louis, MO, with some flexibility for hybrid work and some in-state travel requirements.
Compensation: $25 per hour with generous PTO policy and paid holidays.
Who We Are: Since 1971, Consumers Council has worked to level the playing field for Missouri Consumers. Consumers Council focuses on creating a world where utility bills are affordable, banking opportunities are offered equitably, and healthcare services are available for all. We believe that Missourians should not be priced out of their ability to afford regular access to heat, electricity, water, and sewer services. We believe that equity in banking and lending leads to equity in homeownership, equity in wealth building, and investments that create thriving communities. We believe that all in Missouri should have access to affordable healthcare.
What is the Medical Debt Project: The Medical Debt Project is a new initiative of CCM focused on consumer protection within the healthcare system. The project builds on grassroots research into medical debt lawsuits and aims to expand understanding of healthcare debt collection, support individuals impacted by medical financial harm, and drive systems change through research, policy, and community advocacy.
Position Summary: The Outreach Advocate will support the Medical Debt Project’s statewide efforts to reduce the harms of medical debt through community engagement, coalition building, and public education. This role involves relationship-building with individuals and organizations, facilitating public presentations, supporting advocacy efforts, and helping collect and analyze stories of lived experience.
Primary Responsibilities:
- Community Engagement & Coalition Support
- Build and maintain relationships with community members and local organizations, especially in parts of Missouri most impacted by medical debt.
- Assist with organizing community events, listening sessions, and outreach activities.
- Public Campaigns & Representation
- Represent the Medical Debt Project at public forums, community meetings, and advocacy events.
- Support the planning and implementation of public awareness campaigns.
- Advocate for consumer rights through public testimony, media engagement, and legislative hearings
- Monitoring & Reporting
- Help collect and organize community member stories for use in policy, research, and media work, using qualitative data analysis to look at trends across the state.
- Assist with tracking medical debt lawsuits and relevant policy developments.
Desired Skills & Qualifications:
- Strong communication and interpersonal skills, including proficiency in public speaking and media relations.
- Experience with grassroots mobilization, coalition-building, and stakeholder and community member engagement.
- Basic understanding of health care access, billing systems, and debt collection practices.
- Awareness of the structural and systemic factors driving inequity in Missouri.
- Passion for economic and racial justice and health equity.
Experience & Education:
- Experience: 2-3 years in community organizing, public outreach, advocacy, or a related field.
- Education: Bachelor’s degree in social work, public policy, legal studies, political science, or related field—or equivalent lived/professional experience.
To Apply: Submit cover letter, resume, and list of three references to info@moconsumers.org. Priority application deadline: August 31, 2025. Applications will be accepted and reviewed on a rolling basis until the position is filled.
Social Media Specialist - Medical Debt Project
Job Title: Social Media Specialist - Medical Debt Project
Reports To: Project Director
Position Type: Part-Time (5 hours a week). This position is based in St. Louis, MO, with flexibility for hybrid work.
Compensation: $25.00 per hour.
Who We Are: Since 1971, Consumers Council has worked to level the playing field for Missouri Consumers. Consumers Council focuses on creating a world where utility bills are affordable, banking opportunities are offered equitably, and healthcare services are available for all. We believe that Missourians should not be priced out of their ability to afford regular access to heat, electricity, water, and sewer services. We believe that equity in banking and lending leads to equity in homeownership, equity in wealth building, and investments that create thriving communities. We believe that all in Missouri should have access to affordable healthcare.
What is the Medical Debt Project: The Medical Debt Project is a new initiative of CCM focused on consumer protection within the healthcare system. The project builds on grassroots research into medical debt lawsuits and aims to expand understanding of healthcare debt collection, support individuals impacted by medical financial harm, and drive systems change through research, policy, and community advocacy.
Position Summary: The Social Media Specialist will work in collaboration with CCM’s communications team and the Project’s Outreach Advocate to manage a responsive and strategic social media presence. This position is essential in sharing the Medical Debt Project’s work, amplifying advocacy efforts, and engaging directly with Missourians affected by medical debt.
Primary Responsibilities:
- Content Creation & Management: Develop and publish engaging social media content that communicates the goals and activities of the Project and other medical debt advocates.
- Constituent Engagement: Cultivate and maintain digital relationships with community members, partner organizations, and supporters.
- Public Engagement: Assist in the planning and execution of digital campaigns to educate the public on medical debt in Missouri and inspire meaningful action and engagement.
- Storytelling & Amplification: When appropriate, collaborate with impacted individuals to share their experiences with medical debt and elevate community voices.
Desired Skills & Qualifications:
- Proven track record in social media management, content creation, and grassroots mobilization.
- Strong communication and interpersonal skills, including proficiency in public-facing communications.
- Basic understanding of health care access, billing systems, and debt collection practices.
- Passion for economic and racial justice and health equity.
Experience & Education:
- Experience: 2-3 years in social media management, digital organizing, community engagement, or relevant field. Experience engaging with diverse Missouri communities through outreach or communications work is a plus.
- Education: Bachelor’s degree in communications, public health, social work, or a related discipline—or equivalent lived/professional experience.
To Apply: Submit cover letter, resume, and list of three references to info@moconsumers.org. Priority application deadline: August 31, 2025. Applications will be accepted and reviewed on a rolling basis until the position is filled.