Missouri regulators, worried Spire is stoking fear, order the company to write letter to customers

The PSC’s motion Thursday said that Spire’s recent messaging to its regional customers — including emails and letters sent with bills — “appear to reflect an attempt by Spire to mobilize public opinion, through fear, in order to potentially pressure federal authorities” “We have heard a lot of fearmongering lately, much of it coming from Spire, itself, that residents of St. Louis are going to lose their natural gas service this winter,” FERC Chairman Richard Glick said at the meeting. “I think it’s time to turn down the rhetoric and examine the facts.”

 

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