Consumers Council of Missouri works hard to reduce what communities that have long been the target of structural oppression spend on basic energy. Losing utility service, or cutting back on service to reduce utility bills, is not only dangerous to health and safety but may also affect whether a family can continue to reside in their home. Through advocacy and community engagement, we focus on keeping utility costs affordable by challenging rate increases and working to maintain and expand customer assistance programs.

Articles regarding consumer utilities issues from Consumers Council of Missouri.

Consumers Council urges the MSD Board of Trustees to Adopt a Lower Rate Increase

On November 9, 2023, the MSD Board of Trustees will determine how high they will increase their rates over the next four years. The MSD Staff has proposed a 4-year wastewater rate increase which would increase consumers costs by 32.30%. Alternatively, in a minority report, four rate commissioners have recommended a 24.18% rate increase. They stated, “There is a cost to being overly conservative, and in this case, the cost is being borne by those who are least able to afford it in our...

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MO PSC Approves Evergy’s Amended Application Seeking Tariff Revisions to TOU Program

On September 27, 2023, the Missouri Public Service Commission approved Evergy’s request to revise its Time-of-Use (“TOU”) program. The default TOU rate for Evergy customers will now be the low differential Peak Adjustment, instead of the high differential default TOU previously mandated. Consumers Council has expressed concerns about TOU default rates, especially when customers are not provided with enough education and sufficient time to enable them to change their...

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Need Utility Assistance?

For more information, see Missouri Utility Assistance Guide.

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Ameren rates will be going up. The question is: Who will pay, and how much?

The state authorized Ameren last month to raise rates enough to boost revenue by nearly 9% or about $220 million a year. The parties discussed at a hearing on Thursday how to divide the costs between residential and industrial customers. “It’s just a matter of how do you split the pie,” said John Coffman, a lawyer who advocates on utility issues for the Consumers Council of Missouri, describing the case ahead of the hearing. “That’s the one main issue that has not been resolved.” The...

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Missouri regulators, worried Spire is stoking fear, order the company to write letter to customers

The PSC’s motion Thursday said that Spire’s recent messaging to its regional customers — including emails and letters sent with bills — “appear to reflect an attempt by Spire to mobilize public opinion, through fear, in order to potentially pressure federal authorities” “We have heard a lot of fearmongering lately, much of it coming from Spire, itself, that residents of St. Louis are going to lose their natural gas service this winter,” FERC Chairman Richard Glick said at the...

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Sign up to stay up to date with the latest news on efforts to protect the communities that depend on the STL Pipeline.

Nearly 650,000 homes and businesses in eastern Missouri rely on reliable, affordable natural gas from Spire STL Pipeline to fuel their lives. Learn more about the potential impact to the St. Louis community without the STL Pipeline. On September 14, the Federal Energy Regulatory Commission (FERC) issued an  emergency certificate to allow the STL Pipeline to keep operating for 90-days. That certificate will expire December 13, 2021. Sign up below to stay up to date with the latest news on...

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Utility rates could increase for more than 1 million Missouri customers next year

Low-income households, particularly in communities of color, spend a greater share of their income on utilities, according to several research studies. A report from the American Council for an Energy-Efficient Economy, for instance, found Black households spend 43% more on energy costs than white households. “Why does the bottom line have to affect people of low income the most? The cost is rolling directly down to consumers from low-income, predominantly Black and brown communities.”...

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Ameren Missouri has requested a rate increase! Register today for a virtual public hearing to make public comments on how it would impact you!

According to Ameren Missouri: The adjustment in base rates would mean electric rates for an average residential electric customer (based on approximately 1,029 kilowatt-hours of usage per month) would increase by approximately $12 a month. The adjustment in base rates would mean natural gas rates would increase for an average residential customer by approximately $4 a month.   To attend the local public hearing by telephone, at the time of the hearing, call toll-free 1-855-718-6621,...

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